Co-Managed IT Services Near Chantilly, VA
We don’t replace your IT staff. We work with them and make them better.
What Are Co-Managed IT Services?
Internal IT Staff or Managed Services? It isn't an either/or decision. Co-Managed IT Services (CoMITS) is a tailored combination of service and support. It blends the benefits of having an internal IT department with the monitoring and additional experience of a managed services provider.
Our Co-Managed IT Services combine the capabilities of your existing in-house IT staff with remote IT professionals here at Computer Services Unlimited (CSU) to create a single comprehensive, effective IT operation. You get additional IT team members without the personnel headaches of full-time employees.
The seamless relationship between the customer and IT service provider is the foundation of any good Managed Services IT program. Traditional MSP agreements provide the services without “sharing” or co-managing. CoMITS changes this dynamic in a way that gives customers more choice and control in the IT service partnership.
When Do Co-Managed IT Services Make Sense?
Your Company Has a Single IT Person
If your internal IT staff is a “department of one,” it’s likely they spend much of their time responding to IT support “fires” instead of proactively monitoring your network or completing needed upgrade projects. Your IT staff member likely feels there isn’t enough time to do everything that needs to be done. They deserve the support for their efforts that co-managed IT services can provide.
Your IT Department Is Understaffed
Perhaps you have the budget to hire more IT staff members into your internal IT department, but you’re simply not finding the right candidates. Get off the hiring treadmill today and discover a more cost-effective solution to “staffing up” your IT department: co-managed IT services from a capable and local IT services partner ready to collaborate with your team.
What Do You Get With Co-Managed IT Services from Computer Services Unlimited?
CSU uses monitoring tools for proactive and responsive analysis, inventories, management, and maintenance. All of which we make available to our CoMITS partners, along with all alerts and proper IT support to address issues.
Our monitoring targets include:
- Network
- Infrastructure
- Virtual Servers
- Firewall/Routers
- Cloud Resources
- Desktops
- Dark Web
- End Users
- Office 365
- SQL Server
- Exchange
- SharePoint
- Security (on several layers)
- Mobile Devices
What Advantages Does a Co-Managed IT Program Provide?
The biggest benefit of our Co-Managed IT Services is the partnership it creates between your knowledgeable internal IT staff members and our own highly trained and customer-focused IT experts. People who “speak the same language” can connect and solve IT issues for your business, so the rest of your team can focus on other priorities, never worrying about technology problems again.
When you contract with CSU for CoMITS, your internal IT staff will also
gain access to these valuable IT resources to help them get more done every day.
Help Desk Support
Never get left without support or troubleshooting help again. At CSU, we answer our phones live and provide our contract clients with after-hours numbers to reach us in emergencies.
Network Security
Keeping your business’s network safe and secure from the latest threats can be a full-time job, and your internal IT staff has other things to do. Our comprehensive cybersecurity solutions provide peace of mind.
Compliance Support
When you need ongoing support for complex, industry-specific data handling compliance—such as for HIPAA—CSU has got you covered. Discuss your business’s unique needs with us, and we can design an IT services program that keeps you and your sensitive data fully protected.
Business Continuity
When you have a one-person internal IT department, only that individual likely knows how to do specific IT-related tasks. What happens if that person leaves your company, or even goes on vacation? CoMITS ensures that your IT is never interrupted by internal staffing issues.
IT Consulting
Even the most knowledgeable internal IT staff will have questions that only other IT professionals can answer. Our IT Consulting services can inform your team’s most critical IT decision-making.
Just give us a call at 703-935-4718 when you ready to work with an IT company you can trust!
Schedule Your Free 30-Minute Consultation
Companies We Love to Work With
If you’re a company that relies on technology for daily operations, and you have 10 to 50 workstations (even up to 100), you’re the kind of client we often work with. We work with a broad cross-section of industries and business sizes.
We love working with small to midsize businesses, and provide a range of Managed IT Services, IT Consulting, on-site and remote computer support in Chantilly, Fairfax, Herndon, Reston, Sterling, Dulles, Leesburg, McLean, Tysons, Vienna, Burke, Oak Hill, Washington DC, Rockville, Bethesda, Annandale, Alexandria, Springfield, and all surrounding cities. Don’t see your city? Don’t worry—we go there—just give us a call at 703-935-4718.
What Our Customers Are Saying
We love doing an exceptional job for our customers, and it’s always great to hear how well we’ve been able to help them.
You can read more of our testimonials here.
“There Is No Longer A Need to Worry About the Security of Our Patients Data”
“In our line of work, we need to have very good data and data backup to protect our patient’s data. Now that CSU has set up our backup, I have complete peace of mind that it’s all safe and secure – and its great not having to worry about our client’s data. I feel that it’s much better to have a total backup solution that you just don’t need to worry about.
Having that backup through ABRA, a snap shot every 15 minutes makes me feel very confident that the information, if we ever had a disaster here, a fire or a power outage that crashed the server, or something of that disastrous nature, that we wouldn’t lose much information. It’s like an insurance policy for our data.”
Katie
Practice Manager
They Consistently Exceed My Expectations
My business has been using Computer Services Unlimited for nearly 15 years. Their professionalism, effectiveness and efficiency to solve problems has always far exceeded my expectations.
Steve
Our Other IT Services
Managed IT Services
VoIP Services
Cloud Computing